Have you tried doing a restore back to a known good date? HP PCs - Using Microsoft System Restore (Windows 10,
Type troubleshoot video-dxgklnr_fatal_error in the search bar and press enter. Windows 10 has a built in troubleshooter, have you tried it? Refer this link to know how to use HP support assistant. It should automatically download and install the latest updates and drivers for your PC. Īlso, download and install HP support assistant on your PC. I would suggest please update the BIOS, Chipset drivers and graphics card drivers from our HP support website, using this link. This is usually caused by a driver issue. The error message "video_dxgkrnl_fatal_error' is displayed when Microsoft Direct X graphics subsystem has detected a violation. I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. If you wish to show appreciation for my efforts, mark my post as Accepted Solution.Īnd click on the Purple Thumbs up icon at the bottom of my comment. It's been a pleasure interacting with you and I hope you have a good day ahead. I'll be more than happy to help.įeel free to post your query for any other assistance as well,
Let me know how it goes for further assistance. Reboot the laptop once the latest driver has been installed. Once done, download and install the latest driver. Next is to open Programs and Features then uninstall anything related to Nvidia. Go to Device Manager and uninstall the Nvidia graphics driver. Please do try doing a clean install of the graphics card driver that may do the trick. Don't worry as I have found few other steps which should help you resolve this issue. Business PCs, Workstations and Point of Sale SystemsĪfter your request, I did go through the website myself and unfortunately this website does not contain the fix it for your issue.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.
Notebook Hardware and Upgrade Questions.
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